This website, and the services and/or products offered herein, are owned and operated by Quant11 (“Quant11”, “we” or “us”), a Delaware limited liability company. By using this website and associated application (the “Site”), you, as the user (“User”, “Customer” or users collectively as “Customers”), agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy and an additional terms and conditions that may apply to specific sections of this Site or to products and services available through the Site or from Quant11. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service
Quant11 is a specialty application with the express goal (the “Purpose”) of providing a broker and platform-agnostic abstraction layer to enable a User’s to connect their preferred third-party trade alerting platform or systems to their broker of choice via the intermediary Quant11 system.
A “Signal” in a standardized JSON request submitted to a specific webhook endpoint address (a URL which is generated by Quant11 in response to the user configuring a new brokerage connection). When a Signal is received, Quant11 will validate the request, transliterate the JSON package into the preferred format of the selected brokerage, and forward it to the preferred brokerage via direct brokerage API connection or webhook connection.
Each Signal contains instructions for the brokerage to perform an action on behalf of the user in the user’s account. Such requests may include, without limitation, commands to open new positions, close existing positions, adding to an existing position, reduce an existing position, and other trading related actions that users would otherwise perform manually in their accounts.
In order to be valid, each Signal must be formatted in complaint JSON, and must contain the symbol of a tradable security, an action (e.g., “buy” or “sell”), and the quantity. When received, the Signal will be converted into the preferred format of the selected brokerage and forwarded to the brokerage. The brokerage will then be responsible for placing the order in the user’s account.
Signalstack does not offer alerts of its own, nor does signalstack execute any trades itself, nor does signalstack guarantee trades will be executed at any particular trade price, nor does it control brokers, brokerage firms, or any other individual, entity, product, service, or other third-party as it relates to executed trades. signalstack merely provides a method for a signalstack user to convert an alert in their trading software into an order in their broker/brokerage firm via supplied user information.
Quant11, in service of its Purpose, offers web-based tools to enable users to connect third-party trading platforms to third-party brokerage platforms via the intermediary Quant11 platform (collectively, the “Services”). By connecting your brokerage account to Quant11, you agree that you understand this connection will make available certain content (the “Content”) to Quant11. This content includes, without limitation: (1) account positions, balances, transactions, confirmations, and order history; (2) market data such as quotations for securities transactions and/or last sale information for completed securities transactions reported in accordance with federal securities regulations; (3) any other information available to Quant11 via your broker’s API. Quant11 will only use data it has access to for the purpose of processing user Signals and for no other purpose unless expressly authorized by you. These Terms of Service may be updated by Quant11 at any time without notice to you.
Quant11 may make changes to the Services or any applicable prices at any time without notice. These Terms of Service may be altered or superseded by designated legal notices described on certain website pages. Quant11 retains the right to modify or eliminate, for any length of time, the Services or any portion thereof, at any time and without notice. By using, downloading, purchasing, or otherwise accessing the Services you agree that Quant11 shall not be liable to you or any third-party as a result of any modification or elimination of the Services. By accessing, purchasing, downloading, or otherwise using the Services, you are agreeing to be bound by these Terms of Service and any and all future modifications thereof. If you do not agree to be bound by these Terms of Service, you must cease all use of the Services.
Your use of the Services and Quant11 Site indicates that you represent that: You are eighteen (18) years of age or older and can legally enter into and form contracts; and by using or otherwise accessing the Services, you expressly agree that: Quant11 has offered the Services in reliance upon the warranty disclaimers, releases, and limitations of liability contained herein; These warranty disclaimers, releases, and limitations of liability reasonably and fairly allocate risk between you and Quant11; and these warranty disclaimers, releases, and limitations of liability form an essential basis of the bargain between you and Quant11, and that without such warranty disclaimers, releases, and limitations of liability Quant11 would be unable to provide the Services to you. These Terms of Service are in addition to any other agreements between you and Quant11, including any customer or account agreements and any other agreements that govern your use of software, products, goods, services, content, tools, and information provided by Quant11.
Quant11 Privacy Policy (the “Policy”), which can be found at Privacy Policy, is hereby incorporated into these Terms of Service by reference. Review the Policy for information relating to Quant11 security measures and its collection, processing, and use of your personal, geographic, and financial information.
In order to use certain features, participate in promotions, or receive/use some Services, Quant11 may require you to agree to additional rules, policies, or other conditions (collectively, “Conditions”). These conditions may include disclaimers required by law, disclaimers required by Quant11, disclaimers required by your broker, or other legal notices relevant to the specific aspects of the Service that you are using. In such an event, you may be required to consent to additional terms set forth in certain applicable Conditions by clicking on a button or checking a box to indicate your consent. In the event that the terms of such “click-through” agreements differ from the Terms, the terms of the click-through agreement will alter these Terms of Service with respect solely to matters governed by the click-through agreement.
Quant11 retains the right to alter, add, or eliminate portions of these Terms of Service or any applicable Conditions at any time and in its absolute and sole discretion. In the event of such a modification of these Terms of Service, we will notify you via your registered email address, as provided to us. It is your responsibility to occasionally review these Terms of Service, the Policy, and any Conditions for changes. Your continued use of the Services after any modifications to these Terms of Service or Conditions are posted constitutes your acceptance of such changes.
By using the Service and the Content, you agree to follow and be bound by these Terms of Service and Conditions, including the policies referenced herein.
Quant11 owns and operates the Services. The Services, any software used in connection with the Services, and any Quant11 Content (as defined in Section 11(A)) are licensed, not sold, to you, the user. By using the Services, you agree that the Services, any software, or algorithms used in connection with the Services, and any Quant11 Content contain proprietary and confidential information that is protected by intellectual property and other applicable laws. You may not modify, rent, lease, loan, license, sell, distribute, or create derivative works based on the Services, software, or Content offered, unless such use is expressly permitted by applicable law or authorized by Quant11. Quant11 grants you a personal, non-transferable and non-exclusive license to access and use the Services. However, such license is in effect only so long as you do not, and do not allow any Third-Party to, copy, alter, create a derivative work from, reverse engineer or otherwise try to discover any source code, sell, assign, grant a security interest in, or otherwise transfer any right in the Services. You may only access and use the Services through the interface that is provided by Quant11, and you agree not to access the Services through any other means. The name “Quant11”, along with the associated logos, marks, designs, and names of the specific Services are the exclusive trademarks of Quant11, and you shall not use or display such trademarks in any manner without Quant11 prior written consent. All rights not expressly granted hereunder are expressly reserved by Quant11. Any Third-Party trade or service marks displayed through the Services are the property of their respective owners. Other than as set forth herein, you agree to use the Services and Content solely for your own personal and non-commercial purposes.
7.1. Customer Account
A. The Services require a Quant11 Customer Account to use. In creating your Customer Account, you agree to: Provide true, current, accurate, and complete information as prompted by the Customer Account registration form (“Customer Data”); and punctually update and maintain the Customer Data to keep the data accurate and current. Quant11 uses the Customer Data to provide the Services, and any inaccurate or dated Customer Data will hinder the SignalStack’s ability to provide the Services. As a result, if Quant11 has reasonable grounds to suspect that the Customer Data is inaccurate or dated, Quant11 has the right to suspend or terminate your Customer Account. Quant11 also has the right to refuse any future use of the Services by you. As consideration for using the Services, you represent and warrant that you are able to form a legally binding contract and are not otherwise barred from receiving the Services under the laws of any jurisdiction.
B. You may delete or cancel your Account at any time, for any reason, by following the instructions on the Site. However, Quant11 cannot offer refunds on pre-paid services. Thus, if you cancel your account while it has a pre-paid balance, you will lose your pre-paid balance, if any. No refunds.
7.2. Password
A. As part of the registration process, you will be asked to provide a password for your Customer Account. You should keep your password confidential at all times, as you are responsible for all activities that initiate from your Customer Account and you can only access your Customer Account upon inputting your password. Do not share your password with anyone else for any reason. While Quant11 uses reasonable security protocols to protect the confidentiality of your password, Quant11 cannot guarantee absolute security of your password, Customer Account, Customer Content, or the personal, and financial information that you provide. Quant11 cannot guarantee that the security measures in place will prevent Third-Party hackers from illegally accessing the Services or its contents. By using the Services and creating a Customer Account, you agree to accept all risks of unauthorized access to the Customer Data and other information you provide to Quant11. In the event of an unauthorized use of your Account, you shall notify Quant11 of the unauthorized access, or suspected unauthorized use, or any other security breach, at once.
B. By using the Services and creating a Customer Account, you agree to accept all risks of unauthorized access to the Customer Data and other information you provide to Quant11. Quant11 retains the right to suspend your Customer Account or require you to change your password if Quant11 believes for any reason that your password is no longer secure.
C. Quant11 cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements, or any security breaches of your account resulting from your failure to use a secure and unique password, or your failure to protect your login credentials, or your failure to prevent unauthorized access to your account in anyway. A secure password is defined as a password of at least 10 characters containing at least one uppercase letter, at least one lowercase letter, at least one numeral and at least one punctuation mark. It is your responsibility to ensure you have a secure password on your account.
7.3. Access to Quant11
A. License: Subject to these Terms, Quant11 grants you a non-transferable, non-exclusive, revocable, limited license to use and access Quant11 solely for your own personal use.
B. Certain Restrictions: The rights granted to you in these Terms of Service are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site, whether in whole or in part, or any content displayed on the Site; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of Quant11; (c) you shall not access Quant11 in order to build a similar or competitive website, product, or service; and (d) except as expressly stated herein, no part of Quant11 may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Unless otherwise indicated, any future release, update, or other addition to functionality of Quant11 shall be subject to these Terms of Service. All copyright and other proprietary notices of Quant11 (or on any content displayed through Quant11) must be retained on all copies thereof.
C. Modification: Quant11 reserves the right, at any time, to modify, suspend, or discontinue Quant11 (in whole or in part) with or without notice to you. You agree that Quant11 will not be liable to you or to any Third-Party for any modification, suspension, or discontinuation of Quant11 or any part thereof.
From time-to-time Quant11 may offer advantaged or discounted pricing to users of other products owned by its parent organization, sister organizations, subsidiaries, or other affiliates. Quant11 reserves the right to offer benefits, discounts, promotions, or other promotional material to users of other products owned by its parent organization, sister organization, subsidiaries, or other affiliates. All benefits, discounts, promotions, or other promotional materials will expire within twelve (12) months of issuing date.
You are prohibited from soliciting or recruiting any other users or members of Quant11, for any reason, unless you have requested and received permission to solicit or recruit in writing from Quant11. This prohibition includes a prohibition against soliciting or recruiting users of Quant11 to become members of competitive sites and services. This includes (but is not limited to) soliciting other users of this Site or Quant11 services or products to make their methods, devices, models, algorithms or other automated processes available at services or sites outside of Quant11. If you violate this policy, Quant11 reserves the right to terminate your Account without notice and to take legal action to recover lost revenues you have stolen from Quant11, plus applicable damages. By using Quant11, you specifically acknowledge that you agree to this prohibition.
Quant11 is not responsible for Customer Signals. You are responsible for all of the Signals that you upload, post, transmit, or otherwise make available, or cause to be made available, whether privately or publicly, through the Services and Quant11 Site. Customer Signals are not controlled or monitored by Quant11, and thus, Quant11 does not guarantee the accuracy, quality, or integrity of any Customer Signal. Quant11 will not be liable in any way for any Customer Signals under any circumstances. Such circumstances include, but are not limited to, any mistakes or omissions in Customer Signals; or any loss or damage of any kind suffered as a result of the use of any Customer Signal. Notwithstanding the above, Quant11 reserves the right, but has no obligation or duty, to monitor any and all Customer Accounts or Signals, or web or mobile activities, related to the Services. Quant11 reserves the right, but has no obligation or duty, to monitor any Customer’s use of or access to the geographic and personal information of other Customers. Quant11 may access, preserve, and release your Customer Signals, Payment Method, and Customer Data if required to do so by law or in a good faith belief that such action is reasonably necessary to: satisfy any applicable law, regulation, judicial process, or government request; enforce the Terms and investigate potential violations of the same; investigate and defend against any Third-Party allegations; respond to claims that any Customer Signal violates the rights of third-parties; respond to your requests for customer service; prevent fraud; secure the integrity of the Services and Site; repair any technical issues; or protect the rights, property, or personal safety of Quant11 its customers and employees, or the public as permitted or required by law. Quant11 will at all times use reasonable efforts to maintain the confidentiality of your Customer Data and payment method information.
From time-to-time certain content displayed on, or linked to by, the Services is developed by Third-Parties over whom Quant11 exercises no control. Such Third-Party Content may include links to Third-Party websites, advertisements, or news headlines. Quant11 does not endorse any Third-Party Content, nor does it endorse the information, materials, products, or services that may be displayed or linked to by the Third-Party Content. Any contact, transaction, or business dealings between you and the Third-Parties as a result of Third-Party Content displayed on, or linked to by, the Services exists solely between you and the Third-Parties. Such interactions are independent of Quant11. Quant11 shall not be liable for any loss or injury of any sort suffered as a result of any such dealings, or as the result that such Third-Party Content was displayed on, or linked to by, the Services
Quant11 Content includes, but is not limited to, the trademarks, trade names, trade dress, service marks, copyrighted material, source code, algorithms, financial market analysis, and other information (collectively, the “Quant11 Content”) contained in the Services and on the Site are owned by Quant11.
The Quant11 Sites may be accessed or otherwise used with a laptop, computer, or otherwise mobile device such as a cellphone, that is compatible with Quant11 and the Site. Quant11 does not guarantee or represent that your mobile device will be compatible with the Site. The normal messaging, data, and other rates and fees of your wireless carrier will still apply when using the Services. Certain wireless carriers may prohibit or restrict your ability to download, install, view, or otherwise use the Site, and the Site may not be compatible with all wireless carriers or devices. You should check with your wireless carrier prior to using the Services to ensure that the Site is compatible with your mobile device and your wireless carrier’s rules before use of the Site on your mobile device. Your use of the Site constitutes an agreement by you that Quant11 may communicate with your regarding Quant11 and the Services by SMS, MMS, text message, or other electronic means directed to your mobile device. Furthermore, by using the Site you agree that certain information about your usage of the Site may be transmitted to Quant11. If you replace or deactivate your mobile device or your mobile device telephone number, you must promptly update your Customer Account information to ensure that Quant11 messages are sent to you.
The Services, including the Site and any and all Third-Party software or applications made available in connection with or via Quant11 are provided “as is” and without warranties of any kind either express or implied. EXCEPT AS EXPRESSLY STATED OTHERWISE IN THIS SECTION, SIGNALSTACK DOES NOT MAKE ANY REPRESENTATIONS OR PROVIDE ANY WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF NONINFRINGEMENT OF PROPRIETARY RIGHTS, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE FOR ITS PRODUCTS AND THE SERVICES (INCLUDING BUT NOT LIMITED TO DATA, SOFTWARE, COMPUTATIONAL TOOLS, OR ANY OTHER DOWNLOADABLE PRODUCTS) DELIVERED TO CUSTOMER UNDER THIS AGREEMENT. Quant11, along with any and all of its subsidiaries, affiliates, officers, employees, agents, partners, licensors, and suppliers make no warranty that: The Services will meet your requirements; The Services will be uninterrupted, timely, error-free, or secure; The Services, or any results obtained thereof, will be accurate or reliable; The quality of any products, services, information, or other material purchased, downloaded, or obtained by you through the services will meet your expectations; and Any errors in the Services or the website will be corrected. Quant11, along with any and all of its subsidiaries, affiliates, officers, employees, agents, partners, licensors, and suppliers (including, without limitation, Quant11 Third-Party wireless carrier partners) do not warrant that the Site, and the functions contained therein, will be uninterrupted or error-free, that any defects will be corrected, or that Quant11 or the servers that makes the Site available are free of viruses or any other malicious components. Quant11, along with any and all of its subsidiaries, affiliates, officers, employees, agents, partners, licensors, and suppliers do not warrant or make any representations regarding the use or the results of the use of any personal information or the services in terms of security, correctness, accuracy, safety, reliability, or otherwise. You alone assume the entire cost of any necessary servicing, repair, or correction related to the Services.
By using the Site, you acknowledge and agree that automated trade execution, and trading in general, and investing in general, all are subject to various known and unknown risks. Quant11 shall not have any liability for any losses incurred through using the Site.
By using the Services, you understand and agree that Quant11, along with all of its subsidiaries, affiliates, officers, employees, agents, partners, licensors, and suppliers, will under no circumstances, including without limitation, negligence, be liable to you for any special, indirect, incidental, punitive, reliance, consequential (INCLUDING BUT NOT LIMITED TO LOST PROFITS OR TRADING LOSSES), or exemplary damages related to or arising from: Quant11 use, disclosure, maintenance, or display of a Customer’s personal information; Your ability or inability to use the Services; The Services, including the systems and servers that make the Services available; or Any other interaction between you and Quant11 or any other Customer of the Services. In such circumstances, Quant11 will not be liable even if Quant11, or one of Quant11 authorized agents, has been advised of the possibility of such damages. Further, the above limitation shall apply to damages suffered as a result of Third-Party services or goods received through or advertised on Quant11 or the Services; through the Services; received through any links provided by Quant11; or by reason of any advice or information received through or advertised on Quant11 or the Services. Under no circumstances, including without limitation negligence, will Quant11, or any of its subsidiaries, affiliates, officers, employees, agents, partners, licensors, and suppliers, be liable for the costs of procurement of substitute goods or services, lost profits, or lost data. This limitation shall also apply to the performance or non-performance of Quant11 or the Services or any information that appears on, is linked to, or is related in any way to Quant11 or the Services. Notwithstanding any failure of the essential purpose of any limited remedy, such limitation shall apply to the fullest extent permitted by law. Under no circumstances shall the total liability of Quant11, or any of its subsidiaries, affiliates, officers, employees, agents, partners, licensors, and suppliers, to you for any damages, injuries, losses, or causes of action arising out of or relating to the Terms or your use or access of the Services, whether arising in contract, tort, warranty, or other law, exceed the lower of: $100 USD, or the amount paid to Quant11 in the preceding 12 months prior to the claim. Your right to monetary damages in such amount shall be in lieu of all other remedies to which you may otherwise be entitled from Quant11, or its Third-Party providers Notwithstanding and without limiting the foregoing, Quant11 shall, under no circumstances, be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, of from forces or causes beyond its reasonable control, including, but not limited to: Internet failures, computer equipment failures, any other equipment failures, electrical power failures, loss of or fluctuations in heat, light, or air conditioning, strikes, labor disputes, riots, insurrections, civil disturbances, labor material shortages, fires, floods, storms, acts of God, war, acts of terror, governmental actions, orders of domestic or foreign courts or tribunals, or the non-performance of any Third-Parties. Quant11 neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, or statement on Quant11, nor for any offensive, defamatory, or obscene posting made on the forums by anyone other than authorized Quant11 employee spokespersons while acting in their official capacities. Under no circumstances will Quant11 be liable for any loss or damage caused by a member’s reliance on information obtained through the content on Quant11. It is the responsibility of each member to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, or other content available through Quant11. Quant11 does not endorse, warrant, or guarantee any product or service offered by a Third-Party through Quant11. Under no circumstances shall Quant11, its officers, directors, shareholders agents or its Third-Party providers be liable for any direct, indirect, incidental, punitive, special or consequential damages (including without limitation, attorneys” fees), whether in an action of contract, negligence or other tortious action, that result from the use of, or the inability to use, any materials available on Quant11, even if Quant11 has been advised of such damages. If you are dissatisfied with any of the Quant11 Information or other materials, or with any of the terms and conditions contained on Quant11, your sole and exclusive remedy is to discontinue using Quant11. The limitations of liability set out hereinabove shall survive any termination or expiration of the Terms and will apply even if any limited remedy specified herein is found to have failed of its essential purpose. In the event that any provision of the above limitations of liability are held to be unenforceable for any reason by any law, court, or tribunal, that provision shall be severed from the remainder of the limitations of liability, which shall remain in full force and effect and be enforceable in accordance with their terms.
You agree to indemnify and hold Quant11 (and its officers, employees, and agents) harmless, including costs and attorneys’ fees, from any claim or demand made by any Third-Party due to or arising out of (a) your use of Quant11, (b) your violation of these Terms of Service, (c) your violation of applicable laws or regulations or (d) your Customer Content. Quant11 reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Quant11. Quant11 will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.
You expressly agree that any dispute, claim, or controversy arising out of, or relating to, the Terms of Service, the Policy, or the breach, termination, enforcement, interpretation, or validity thereof, including without limitation the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in Chicago, Illinois before a panel of three arbitrators. The arbitration shall be administered by the American Arbitration Association (“AAA”) pursuant to its Arbitration Rules and Procedures. Any judgment on the arbitration award may be entered in any court located within Cook County, Illinois. In any dispute between the parties hereto, whether in arbitration or litigation, the prevailing party may recover against the other party, in addition to all costs and disbursements, attorneys” fees as the arbitrators adjudge to be reasonable.
Any action related to Quant11, the Services, the Quant11 Content, Customer Content, or these Terms of Services shall be governed by the laws of the State of Illinois and the controlling U.S. federal law, without regard to the conflicts of laws provisions thereof. Venue for any action related to Quant11, the Services, the Quant11 Content, or Customer Content shall lie exclusively in the Federal District Court of the Northern District of Illinois or the Circuit Court of Cook County, Illinois. You hereby consent to the personal jurisdiction of the Federal District Court of the Northern District Court of Illinois or the Circuit Court of Cook County, Illinois.
If any provision of the Terms is held to be unenforceable for any reason by any court or tribunal of competent jurisdiction, or as the result of any law, statute, or regulation, that provision shall be deemed to be severed from the Terms, and its unenforceability shall not affect the remainder of the terms, which shall remain in full force and effect and shall be enforceable in accordance with its terms.
You may not assign your rights and/or obligations under this Agreement to any other party without our prior written consent. We may assign our rights and/or obligations under this Agreement to any other party at our discretion
Quant11 may amend this Agreement from time to time. When Quant11 amends this Agreement, Quant11 will update this page and indicate the date that it was last modified or Quant11 may email you. You may refuse to agree to the amendments, but if you do, you must immediately cease using Quant11.